Fox & Hound

Reviews about Fox & Hound

• 2 / 5

  By Ben Labout
  I have ordered here for my team at work probably a dozen times and not one single time has everything been right. We don't make complicated orders, just "buffalo chicken sandwich" or "buffalo chicken sandwich with atomic sauce" - pretty easy stuff. They usually get the actual food right (though it has been wrong as well. I asked for extra Ranch today and didn't get it), but they have a serious problem honoring the prices they advertise on their website. The lunch buffalo chicken sandwich mean is advertised as $8 with fries. We have asked more than once what the difference between the lunch buffalo chicken sandwich and the dinner buffalo chicken sandwich is and have been told every time there is no difference in the food, just the price. If you order during their lunch hours, you have to specify that you want the lunch version.
  
  However, today was a new worst experience for me. I ordered lunch for myself and one of my coworkers and made sure to specify that I wanted the lunch buffalo chicken sandwich. When I got there, the receipt was printed with a charge for $9.50 for the sandwich. I withheld my card and asked that it be changed. The manager (Thomas I think his name was?) came over and started defending the price of the added bacon on the grilled cheese and I let him finish and then said "I'm not questioning that, I'm asking why I'm being charged the dinner price for the buffalo chicken during lunch hours after I specified "lunch." He fixed it and I paid, and tipped the waitress that got my food and thanked her.
  
  Another customer at the bar asked me what was going on and while I was explaining it, Thomas walked up and interrupted to tell me with the attitude of a defiant teenager that he was the one that put my order in. I said "but I talked to Kathleen on the phone?" and he said "I know" so I said "and I specified that I wanted the lunch order" to which he also just said "I know."
  
  At this point it became clear that he purposefully overcharged me and as many times as it has happened, coupled with how much of a hassle it is to get them to charge the right amount, it is clear that this is a management policy to try to make the bottom line look better.
  
  I will not be eating here any more, nor will I be ordering lunch for my team here. Good luck with your bottom line.
  March 22, 2017
• 5 / 5

  By Katie Kelly
  This is one of my favorite bar & grills in the valley. It is large enough that it can house a lot of people without it feeling overly crowded. The food is delicious and my girlfriends and I love the fact that happy hour doesn't end until 7:00. My family held my wedding shower in one of the 3 large private rooms that can be reserved. I heard nothing but good things from all the women and it was a fun time with great food and drinks. We will definitely continue to visit this restaurant.
  December 30, 2016
• 2 / 5

  By Timothy Piechowski
  1/3rd of the tables were empty today and had to wait 20 minutes for a table. Food came out warm but not hot despite taking far too long for some basic pub food. Not a disaster just unlikely to return.
  October 26, 2016
• 5 / 5

  By George Wang
  This is one of my favorite bars. They have good music, very experienced and friendly wait staff, and lots of room for gatherings. Unlike Bar Louie next door, there are several separate rooms for people to congregate, so you aren't always exposed to the ruckus of the general room. I like the British style bar and decor as well. They even have a shuffleboard area, where people can indulge in some non-typical fun. Would recommend.
  July 25, 2016